How can we
help?
Get technical assistance, report infrastructure issues, or learn more about the protocol. Our engineering team is standing by.
Technical Support
Direct access to our core infrastructure team for complex implementation queries.
Documentation
Comprehensive guides, protocol specifications, and API implementation references.
Frequently asked
questions.
How fast is the relay?
Our global edge proxy adds less than 15ms of latency to your request in 95% of cases.
What happens if Stripe is down?
We use a distributed cache to verify balances. If Stripe is temporarily unavailable, we allow traffic to continue based on the last known balance to ensure zero downtime.
Can I set my own headers?
Yes, you can configure custom headers in the project settings. We scrub sensitive internal headers by default for security.
Do you offer custom pricing?
For high-volume partners (10M+ requests/mo), we offer custom fee structures. Contact our technical sales team.