SUPPORT_CENTER

How can RelayBill
help?

Get technical assistance, report infrastructure issues, or learn more about the protocol. RelayBill support is ready for production questions.

KNOWLEDGE_BASE

Frequently asked
questions.

How fast is the relay?

The relay enforces a 15-second origin timeout and records per-request duration so slow origins are visible in traffic logs.

What happens if Stripe is down?

Existing funded balances continue to work. New purchases and top-ups depend on Stripe checkout and webhook delivery.

Can I set my own headers?

For safety, RelayBill forwards a strict allowlist of client headers and strips sensitive internal headers by default.

Do you offer custom pricing?

For high-volume partners (10M+ requests/mo), RelayBill supports custom fee structures through technical sales.

STAY_OPERATIONAL

Need a relay?
Start provisioning.